Support Center

My Photos Won't Upload

Last Updated: Oct 15, 2013 12:40PM PDT
If you are getting errors or unable to upload photos, please try the following:

1. Use a modern browser such as Chrome or Firefox.

2. Try uploading the photos in smaller batches of 5 or 10 at a time.

3. Try uploading smaller photos, they generally don't need to be any larger than 3mb to look great online.

4. Uploading a lot of large photos on a slow internet connection can cause timeouts due to slow upload speed. If possible, try uploading images from the fastest internet service available to you ( your office internet or home internet may be faster).


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